Question 1

What is your payment policy for booking an event?

Accepted Answer

To book an event at Oh So Frilly Events, a 50% retainer is required to secure your date and start preparations. The remaining balance is due 7 days before your event. This ensures all financial matters are settled in advance, allowing you to enjoy your event without any last-minute worries. If you have any questions, our team is here to help.

Question 2

What is the minimum rental time for the event space?

Accepted Answer

We require a minimum rental time of three hours on weekends (Friday to Sunday) and two hours on weekdays (Monday to Thursday). This allows us to set up and deliver the detailed experience Oh So Frilly Events is known for.

Question 3

What is your cancellation policy?

Accepted Answer

All bookings require a non-refundable 50% deposit to reserve your date. If you cancel more than 30 days before your event, you will not be charged the remaining balance. Cancellations within 30 days of the event are non-refundable and the full balance is due, as we’ve held the date exclusively for you and may have turned away other bookings. We understand that life happens! In certain cases, we may be able to reschedule your event for a future available date, but this is not guaranteed and is handled on a case-by-case basis.